eyefordesigncleaningllc.com

Clear Terms,

Trusted Service

Founded in Traverse City, Eye for Design Cleaning was born from a simple belief: a clean space is the foundation of a beautiful life.

Traverse City Leelanau County Charlevoix Old Mission Peninsula Northern Michigan

Terms of Service

These Terms of Service (“Terms”) govern your use of the Eye for Design Cleaning LLC website and our cleaning services. By using our website, requesting an estimate, booking a service, or engaging our services, you agree to these Terms.

1. Our Services

Eye for Design Cleaning LLC provides residential and commercial cleaning services in and around Traverse City, Michigan.

Services may include, depending on the service selected:

  • Recurring cleaning
  • Deep cleaning
  • Residential cleaning
  • Commercial cleaning
  • Move-in and move-out cleaning
  • Property preparation and related cleaning services

The exact services provided will depend on the service selected and the agreement between you and Eye for Design Cleaning LLC.

2. Estimates and Pricing

Any estimate or price provided by us is based on the information available at the time of the estimate.

Final pricing may vary depending on factors such as:

  • Property size
  • Property condition
  • Amount of cleaning required
  • Additional services requested
  • Special circumstances or cleaning requirements

We will communicate material changes to pricing whenever reasonably possible.

3. Scheduling and Appointments

Customers are responsible for providing accurate contact and service information when scheduling an appointment.

We may contact you by phone, text message, or email regarding appointments, scheduling changes, service details, and other service-related matters.

Appointment availability is subject to our schedule and staffing.

4. Cancellations and Rescheduling

We understand that plans can change. Customers should provide reasonable advance notice when canceling or rescheduling an appointment.

Any applicable cancellation, lockout, or rescheduling fees will be communicated to the customer before they are charged.

Repeated cancellations or failure to provide access to the property may result in future service being declined.

5. Access to the Property

Customers are responsible for providing safe and reasonable access to the property at the scheduled service time.

If our team cannot access the property because of a locked door, unavailable key, incorrect access information, or another issue outside our control, the appointment may need to be rescheduled and applicable fees may apply.

Customers should inform us in advance about alarm systems, pets, special entry instructions, or other conditions that may affect access.

6. Customer Responsibilities

Before a cleaning appointment, customers should remove or secure valuable, fragile, personal, or sensitive items when appropriate.

Customers should also inform us of any surfaces, materials, areas, or items requiring special cleaning instructions.

We should be informed of any known hazards, hazardous materials, biohazards, infestations, or conditions that could create a safety risk.

7. Cleaning Limitations

Our cleaning services are intended to clean and maintain surfaces. Cleaning does not necessarily restore damaged, permanently stained, deteriorated, or worn materials.

Certain conditions may require specialized services that we do not provide.

We reserve the right to decline or discontinue work when a property presents an unsafe condition or requires services outside our normal scope.

8. Pets and Animals

Customers should notify us about pets or other animals at the property.

For the safety of our team and your pets, customers may be asked to secure animals during the cleaning appointment.

9. Payments

Payment is due according to the payment terms communicated at the time of booking or service.

Customers are responsible for providing accurate billing information and paying any applicable charges for completed services.

If a payment is declined or remains unpaid, we may suspend future services until the outstanding balance is resolved.

10. Satisfaction and Service Concerns

We want every customer to be satisfied with their cleaning service.

If you believe an area of the service was missed or you have a concern about the work performed, please contact us as soon as reasonably possible so that we can review the issue and determine an appropriate resolution.

11. Damage or Loss

We take reasonable care when performing our services. However, customers should inform us before service of fragile, antique, valuable, or unusually delicate items.

We are not responsible for pre-existing damage, normal wear and tear, improperly installed items, unstable objects, or damage resulting from conditions outside our reasonable control.

Any claim relating to alleged damage should be reported promptly after the service.

12. Website Use

You agree to use our website only for lawful purposes.

You may not:

  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with website operation
  • Submit false or misleading information
  • Use the website to engage in unlawful activity
  • Copy or reproduce website content without permission

All website content, including text, graphics, branding, photographs, and other materials, belongs to Eye for Design Cleaning LLC or its respective owners and may not be reproduced without permission.

13. Third-Party Services

Our website may use third-party services for functions such as payment processing, analytics, scheduling, communications, maps, or other website features.

Your use of third-party services may also be subject to those providers’ own terms and policies.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Eye for Design Cleaning LLC will not be liable for indirect, incidental, special, consequential, or unforeseeable damages arising from your use of our website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

We are not responsible for delays, cancellations, or inability to perform services caused by circumstances beyond our reasonable control, including severe weather, natural disasters, emergencies, utility failures, government actions, or other unforeseen events.

16. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect and use personal information.

17. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

18. Governing Law

These Terms are governed by the laws applicable in the State of Michigan, without regard to conflict-of-law principles.

Any dispute will be handled in accordance with applicable Michigan law and in a court or forum having proper jurisdiction.

19. Contact Us

If you have questions about these Terms of Service, please contact:

Eye for Design Cleaning LLC

Phone: 616-250-2176

Email: info@eyefordesigncleaningllc.com

Service Area: Traverse City, Michigan