Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service address
• Cleaning service preferences
• Appointment and scheduling information
• Messages, questions, and other information you submit through our website or contact forms
• Billing or payment-related information when necessary to provide our services

We may also automatically collect limited information about how visitors use our website, such as IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Provide cleaning services
• Schedule and manage appointments
• Prepare estimates and service proposals
• Process payments
• Communicate with you about your services
• Improve our website and customer experience
• Send service-related communications
• Send promotional communications where permitted by law
• Prevent fraud, misuse, or unauthorized activity
• Comply with legal and regulatory requirements

3. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, such as:

• Website hosting providers
• Scheduling or booking platforms
• Payment processors
• Email and communication providers
• Analytics and website service providers

These providers may only use information as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when required by law, legal process, or to protect our rights, property, customers, employees, or the public.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and measure website performance.

Third-party services such as analytics, advertising, or embedded content providers may also use cookies or similar technologies.

You can adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.

5. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide and manage our services
• Maintain business and customer records
• Process payments
• Resolve disputes
• Meet legal, accounting, and tax obligations
• Enforce our agreements

7. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also opt out of promotional emails by using the unsubscribe option included in those communications or by contacting us directly.

8. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact: